Shop FAQs & Terms

Do I Need to Set Up an Account to Place an Order?

Yes, in Order to Place an Order, You Will Have to Create an Account.

What Personal Information Is Collected?

In Order to Place an Order and Use Certain Features of the Site, We May Ask You to Provide Your Email Address, Name, Mailing Address, Telephone Number, Billing Information. We Take Secure Steps to Protect All of Your Personal Information.

Return and Exchange Policies/Returns

You May Return Any Product Orders on the Landerodesign.com Website for Refund or Exchange Within Fourteen (14) Calendar Days From the Delivery Date. Returned Products Must Be in Their Original Condition, Unused, Unaltered and in the Same Condition in Which It Was Received With All the Tags Attached, and in the Original Packaging (Including, if Possible, the Original Delivery Box) the Original Invoice Must Be Provided With Any Return. Sale Merchandise Is Final Sale. We Do Not Offer Price Adjustments on Previously Purchased Items.

To Return a Product, Login to Your Account to Request a Return Merchandise

Authorization or Contact Customer Service at Assistance@landerodesign.com or Call 1-800-595-6103. For More Information on Returns Please See Terms and Conditions of Sale.

Exchanges

To Exchange a Product, Please Contact Customer Service at Assistance @landerodesign.com or Call 1-800-595-6103. if You Received an Item as a Gift, You May Exchange It for Another Item of Equal or Greater Value Within Fourteen (14) Days of Delviery. You, the Gift Recipient, Must Pay the Difference in Price, Please Contact Customer Service at Assistance@landerodesign.com or Call 1-800-595-6103.

Certain Restrictions Apply to Any Return or Exchange, Including Sale and Other Non-returnable Products. Please See Terms and Contditons of Sale.

What Forms of Payment Are Accepted Online?

American Express, Mastercard, Visa

How Do I Find My Correct Size?

Please See the Size Guide Lines Provided

Is Sales Tax Applied to My Order?

Landero Charges State, Local and County Taxes for Online Transactions Based on Shipping Address and as Required by Applicable Laws. Please Note That Your on-screen Transaction Total Reflects Estimated Tax. The Actual Sales Tax Will Be Calculated When Your Order Is Shipped and May Vary From the Estimated Tax Applicable State Taxes Will Be Applied to Orders Shipped to New York, New Jersey, California, Texas, Illinois and Nevada.

What Are the Shipping Methods and Costs

We Offer Complimentary Two Day Shipping via Federal Express on All U.S. Orders
Your Orders Will Be Delivered Within 5 to 7 Dusiness Days of Processing
Overnight Delivery – $35
Your Order Must Reach Us by 12pm (Est)
Once We Have Shipped Your Oder, We Will Send You an Email With Shipping Details and a Fed Ex Tracking Number.

We Can Not Ship to a Post Office Box.

International Shipping

At This Time, We Do Not Ship Internationally

Cancelling an Order

If You Wish to Cancel an Order, Please Email Us at Assistance@landerodesign.com as Soon as Possible. We Will Make Every Effort to Accommodate Your Request, but in Mose Cases We Will Be Unable to Cancel Orders, Busch as Orders That Have Already Shipped.

Contact Us

Customer Service Is Available Monday Through Friday During Business Hours
Email Us at Assistance@landerodesign.com or Call 1-800-595-6103